Your firm holds the RERA registration. Your team makes the promises. Here is what the registration covers, where firms get caught, and a practical plan to train a team of 5 to 50 people.
A registered firm's RERA registration covers sales the firm facilitates in its own name through its staff, and the firm answers for their conduct under Section 10. Anyone closing a deal in their own name needs personal registration. Maharashtra's Certificate of Competency and Uttar Pradesh's training rules apply per person, so team training is often required, not optional.
RERACertified™ Professional (RCP) gives each person the RERA Act plus their own state's rules, a final exam and a verifiable certificate. RERACertified sells this course. RCP is a private certification and does not replace state RERA agent registration, the MahaRERA CoC or UP RERA's mandatory training.
Send a Team Enquiry →| Question | Short answer |
|---|---|
| Does the firm's registration cover staff? | Yes, for sales the firm facilitates in its own name. No, for deals a person closes in their own name. |
| Who is liable for a salesperson's mistake? | The firm, as the registered agent (Sections 10 and 62). |
| Is staff training mandatory? | In Maharashtra (CoC for staff of agent firms) and Uttar Pradesh (phased, per reported January 2026 order). Elsewhere, generally not; confirm locally. |
| Biggest penalty exposure | Section 62: ₹10,000 per day, up to 5% of the cost of each unit whose sale was facilitated. |
| Does registration travel across states? | No. The firm registers in each state where it facilitates sales. |
| Realistic rollout time | About 6 to 8 weeks for a self-paced course plus weekly huddles, then six-monthly refreshers. |
Section 9(1) of the RERA Act says no real estate agent may facilitate the sale or purchase of a plot, apartment or building in a registered project without registering with the Authority. When a partnership, LLP or company registers, the firm is the agent. Sales the firm facilitates in its own name, through its employees, sit under that one registration.
The trade-off is responsibility. Section 10 duties (registered projects only, records, no unfair trade practices, documents to buyers) belong to the registered agent, so if a salesperson breaks them, the firm answers. Section 9(5) requires the firm's number in every sale it facilitates.
The cover stops where the firm stops. An employee or freelancer who brokers a deal in their own name, for their own commission, is an agent personally and needs their own registration.
| Situation | Covered by firm's registration? | What to do |
|---|---|---|
| Salaried executive closes a sale; invoice and commission go to the firm | Yes | Quote the firm's RERA number; keep the deal file |
| Same executive brokers a resale flat for a friend and takes the fee personally | No | Personal registration needed; ban side deals in the employment contract |
| Freelance associate brings a buyer and bills the developer directly | No | They need their own registration, or route the deal through the firm |
| Firm registered in Punjab sends staff to sell a Haryana project | No, registration is state-wise | Register the firm in Haryana too |
| Builder's salaried sales staff sell the builder's own units | Not an agent sale | The promoter carries the advertising and disclosure duties; confirm edge cases locally |
Maharashtra. MahaRERA Order 41/2023, dated 10 January 2023, made the Certificate of Competency (CoC) mandatory not only for agents but for all employees, staff and officers, by whatever designation, working in agent firms and companies. The deadline was extended to 1 January 2024. MahaRERA also requires promoters to deal only with CoC-holding agents. Details are in our Maharashtra guide.
Uttar Pradesh. UP RERA requires its 4-day Agent Training Certification Programme, with a Day-4 exam, for new and renewing agents (₹6,000 per participant, per our UP guide). According to LiveLaw's report of a UP RERA order dated 5 January 2026, firms must have at least 50% of partners or directors, or two of them, whichever is less, trained before applying, and 25% of sales and marketing staff trained in the first phase, with the rest to follow. We have not seen the order on up-rera.in, so confirm the current phase there.
Firm-level trouble rarely starts with the owner. It starts with a new executive repeating a line from a WhatsApp forward.
| Risk | What it looks like | Law | Exposure |
|---|---|---|---|
| Selling an unregistered project | "Pre-launch" bookings before the project has a RERA number | Sec 3(1), 10(a) | Section 62 penalty; suspension or revocation under 9(7) |
| False or misleading advertising | "Possession guaranteed by March", "approved by the bank", amenities not in the sanctioned plan | Sec 10(c) | Section 62 penalty; buyer complaint under Section 31 |
| Not quoting the registration number | Ads, brochures and deal papers with no agent RERA number | Sec 9(5) | Section 62 penalty; buyers cannot verify you |
| Mis-selling carpet area | Quoting super area as if it were carpet area, or a per-square-foot rate on the wrong base | Sec 2(k), 10(c) | Dispute, refund demands, complaint |
| Handling buyer money | Collecting token money in cash or into the firm's account; pushing more than 10% before the agreement for sale | Sec 13 (promoter's 10% cap), 10(c) | Disputes over refunds; the firm is in the middle of the money trail |
| Missing records | No deal file, no copy of what the buyer was shown | Sec 10(b) | Section 62 penalty; no defence when a dispute arrives |
| Withholding documents | Buyer books without seeing the sanctioned plan or the draft agreement | Sec 10(d) | Section 62 penalty; complaint |
| Side deals and expired registration | Staff dealing personally; firm renewal missed | Sec 9(1), 9(6) | Treated as unregistered activity |
A Section 31 complaint also costs management time and can put commission on hold. See our guides to common agent violations and the RERA complaint process.
Use this checklist to judge any programme, ours included.
| Team size | Who runs it | Format that works |
|---|---|---|
| 5 to 10 | The owner or senior partner | One group, one deadline, a weekly huddle the owner attends |
| 11 to 25 | One compliance lead plus team leaders | Two cohorts; team leaders run the role-plays |
| 26 to 50 | A named compliance owner reporting to management | Cohorts of 8 to 12 by state or project; monthly ad and file audits |
Ask everyone to take the free RERA agent mock test and send you their score. Then tell us your team size and states and we will reply with team options.
Go to the Team Enquiry Form →Record these numbers before you start and check them at 90 days.
| Measure | How to check | What good looks like |
|---|---|---|
| Knowledge score | Baseline test vs course exam or re-test | Everyone above your pass line; no one guessing on Sections 9 and 10 |
| Ad compliance | Monthly sample of 10 live ads and catalogues | Agent number, project number and authority website on every one |
| Deal-file completeness | Random audit of closed deals | Commission agreement, documents shown to buyer and booking papers on file |
| Disputes and complaints | Count per quarter, with the cause | Falling, and no repeat of the same cause |
| Registration hygiene | Tracker of firm and personal registrations, CoC and renewal dates | No one working on an expired registration or certificate |
There is no separate "team course". Your firm buys seats, each person gets their own login and picks their own state track (which suits firms with staff across states), and one or more managers track everyone from a team dashboard.
| Option | What each person gets | Suits |
|---|---|---|
| RERACertified™ Professional (₹4,999 individual price) | 12 India Core modules, 8 state modules, Professional Practice, 100-question final exam (75% to pass), verifiable certificate | Executives who advise buyers and close deals |
| RERACertified Associate (₹3,999 individual price) | 8 India Core modules with module exams, no final exam | Tele-callers, interns and support staff |
Tell us about your team and we will reply by email within one business day with options and the price per seat. Fields marked * are required.
Give every salesperson the RERA Act plus their own state's rules, with an exam and a certificate a developer can verify. Team seats include a manager dashboard.
Send a Team Enquiry →RERACertified sells this course. RERACertified™ Pro is a private certification and does not replace state RERA agent registration.